Ordering/Delivery

Cult Art take great care and pride in delivering your collectable prints to your door securely, safely and with insurance. With this in mind we have contracted Business Post and DHL to take care of our delivery requirements across the UK and to the Rest of the World.

Payment Methods

At Cult Art we value your custom and offer a variety of methods for you to place your orders to suit you:

Online

PayPal

Our website features a secure online shopping facility that lets you quickly and easily place your orders using your credit/debit card, with payments securely processed through PayPal.

Over the Telephone

Simply call us on +44 (0) 7811 943446 and our friendly staff will take your order over the telephone.

By Telephone/Email Using PayPal

To pay by PayPal, please call us on +44 (0) 7811 943446 or email your order stating your full contact details and delivery address, along with full details of your order (including artist/photographer, art work and size). We will then send you an email confirming the total amount you need to transfer to our PayPal account, which is info@cultart.com. Once we receive notification of the transfer and accept the payment, we will deliver your prints.

By Telephone/Email Using Bank/Wire Transfer

To pay by bank/wire transfer, please call us on +44 (0) 7811 943446 or email your order stating your full contact details and delivery address, along with full details of your order (including artist/photographer, art work and size). We will then send you an email confirming the total amount you need to transfer to our bank account. Once payment is cleared in our account, we will deliver your prints.

By Telephone/Email Using Cheque or Postal Order

To pay by post using a cheque or postal order, please call us on +44 (0) 7811 943446 or email your order stating your full contact details and delivery address, along with full details of your order (including artist/photographer, art work and size). We will then send you an email confirming the total amount you need to send. Once payment is received in full, we will deliver your prints.

If you have any questions about these payment methods, do feel free to email us at info@cultart.com, call us on +44 (0) 7811 943446, or write to us at Cult Art, Suite 136, Capital Business Centre, 22 Carlton Road, South Croydon, Surrey CR2 0JG, United Kingdom.

Delivery

UK Deliveries - BusinessPost HomeServe

BusinessPost HomeServe

HomeServe is our business to consumer parcel delivery company providing a high quality, next day service to residential addresses, with full proof of delivery and track and trace capability.

Designed with the needs of our company, delivering products of higher than average value, HomeServe operates through the 58 strong network of Business Post depots offering a next day, signed for delivery service (Monday-Friday 9:00am-3:00pm).

Once we receive your order we will contact you by telephone or email to arrange a convenient delivery date. If you are not available to receive the goods you will receive notification from the delivery company that the goods have been taken to the local depot and you will be able to contact the couriers to arrange a new delivery date or collect personally.

Overseas Deliveries - DHL

DHL

With this time-definite, door-to-door, customs-cleared express delivery service with full proof of delivery and track and trace capability, DHL is responsible for all our prints leaving the United Kingdom and offers us a worldwide air courier service. Over 200 countries worldwide are reached in just days with DHL's on-the-ground knowledge to make sure that your prints arrive at their destinations on time, securely and in perfect condition.

All deliveries to Europe and Rest of The World are sent when ready. If you are not available to receive the goods you will receive notification from the delivery company that the goods have been taken to the local depot and you will be able to contact the couriers to arrange a new delivery date or collect personally.

Packaging

At Cult Art, we understand the value of your print. This is why every order is securely packaged in a corrugated box with corner protection, bubble wrap and is insured before delivery with the above couriers.

Timescales

We endeavour to deliver to you within 3-4 working days, but please allow 7-14 working days.

Terms of Delivery

Each item delivered should be inspected on delivery for any damage to the box or print. The insurance is invalidated if you sign for the print in good condition and later find out that the print is in fact damaged. If you are unsure on the condition of the print inside of the damaged box please sign for it "Unchecked".

Please also see our full Terms & Conditions.

Contacting Cult Art

If you have any queries, you can email us at info@cultart.com, telephone us on +44 (0) 7811 943446 during office hours (Monday-Friday 9:00am-5:00pm GMT), or write to us at Suite 136, Capital Business Centre, 22 Carlton Road, South Croydon, Surrey CR2 0JG, United Kingdom.

Caring for Your Canvas

To maintain and increase the life span of your canvas, do not expose it to continuous, strong sunlight, direct heat or moisture. Only clean with a slightly damp cloth or soft duster, avoid anything abrasive. Do not clean in vigorous way.

Supplying to Trade

If you are a trade client, and want to start working with us, simply email us at info@cultart.com and advise on your trade facility.

Print Sizes Other Than Those Listed

We offer a made to measure service. Just let us know what size you want by emailing us at info@cultart.com or calling us on +44 (0) 7811 943446 and we will calculate the price. All sizes can only be resized to the proportion/ratio of the original artwork.

Commissions

If you are ordering a commission, prices vary with the size of the canvas and will be quoted on request.